Privacy Policy

Introduction

Welcome to https://divorce-coaching-services.storysurge.net (hereinafter referred to as “Divorce Coaching Services” or “we”). We are committed to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, utilize, and safeguard the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website located at https://divorce-coaching-services.storysurge.net.
Any mobile or desktop applications developed and maintained by us.
Online services offered through our platform.
Products purchased or accessed via our digital platforms.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy practices, and we encourage you to review their respective privacy policies before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with Divorce Coaching Services when:

You create an account and use our applications or services as an authorized user.
You visit our websites and engage with the content, features, and services we offer.
You subscribe to receive communications from us, such as newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and provide tailored services. The categories of data collected include:

Account Information: This includes user names, passwords, email addresses, and any other details required for account creation and login.
Payment Information: We process details related to payment methods, including credit card numbers, billing addresses, and transaction histories, to facilitate purchases and subscriptions.
Financial Information: We may collect data about your financial status, income levels, and savings preferences for personalized service offerings.
Purchase Information: Details about products or services you have purchased, including quantities, prices, and delivery information.
Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network information to recognize your device and provide location-based services (with your consent).
Location Data: Information about your geographical location when you access our services, which helps us tailor local resources and improve service delivery.
Feedback: Any comments, reviews, or ratings you share with us, along with the corresponding user data, to enhance our products and services.
Social Media Information: If you choose to connect your social media accounts, we may access your public profile information, including your name, username, and profile picture.
Product Information: Details about products you interact with or purchase on our platform, including preferences and usage patterns.

We collect this data through various means, including direct user input, automated tracking technologies (like cookies), and third-party data providers.

Cookies

We employ cookies to enhance your experience on our website and gain insights into user behavior for analytical purposes. Cookies are small text files stored on your device that serve different functions:

Strictly Necessary Cookies: These ensure basic functionalities of our website, such as enabling you to navigate through pages seamlessly.
Preference Cookies: They remember your settings and preferences to provide a personalized experience.
Analytics Cookies: Used by our analytics tools to collect information about how our website is used, including the number of visitors, most popular pages, and referral sources.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is accomplished, we delete or anonymize your personal data in a secure manner.

Security Measures

Divorce Coaching Services implements robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

Encrypted Communication: We use encryption protocols to safeguard data during transmission over the internet.
Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards to process sensitive data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect or solicit personal information from minors, and we encourage parents or legal guardians to monitor their child’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
Restriction: The right to limit the use or processing of your personal data.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
Appearances/Complaints: You can file appeals or complaints with relevant data protection authorities and seek redress if you believe your privacy rights have been violated.

To exercise these rights, please contact our privacy team using the contact details provided below. We will respond to legitimate requests in a timely manner.

Changes to Policy

Divorce Coaching Services reserves the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any questions related to privacy, data protection, or to exercise your rights, please contact us:

Email: [email protected]
Mail: [Provide postal address]

We appreciate your trust in our services, and we are dedicated to maintaining a transparent and responsible approach to data privacy.